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Common questions

Frequently Asked Questions

Answers to the practical questions parents usually ask before uploading a custody agreement, divorce decree, or parenting plan.

Is my custody agreement stored on your servers?

No. Your document is processed entirely in memory during your session. We never save, cache, or store your file on our servers. Once you close or refresh the page, the document data is gone.

Is this legal advice?

No. ReadMyCustody is an AI-powered document analysis tool, not a law firm. We help you find and understand clauses in your own agreement, but for legal decisions, always consult a licensed family law attorney.

How accurate are the answers?

Our AI reads your actual document and cites the specific section and clause number for every answer. You can verify the cited clause against your own agreement. For important decisions, double-check the cited section or consult an attorney.

What types of documents can I upload?

We accept PDF files including custody agreements, divorce decrees, parenting plans, stipulated orders, and settlement agreements. Searchable PDFs work best.

What happens after my 3 free questions?

You can purchase a Day Pass for 24 hours of unlimited questions, or a Week Pass for 7 days. These are one-time payments, not subscriptions.

Can my ex see that I am using this tool?

No. We do not create accounts, send emails, or share any information with anyone. Your session is private.

Does it work with agreements in other languages?

Yes. Our AI reads and responds in over 30 languages. Upload a document in any language and ask questions in your preferred language.

Can it explain confusing custody clause wording?

Yes. You can paste or ask about confusing wording from your parenting plan, custody agreement, or divorce decree. ReadMyCustody explains the clause in plain English and points you back to the relevant section so you can compare the answer with the original text. For examples of common clauses, read the guides to reading a parenting plan and parenting plan clause wording.

Can I ask about holidays, travel, expenses, or missed parenting time?

Yes. Parents commonly use ReadMyCustody to find the clauses that explain holiday schedules, travel consent, shared expenses, and make-up parenting time. The answer will point back to the relevant section in your own document so you can review the exact wording.

Can it help when pickup or dropoff keeps going wrong?

Yes. You can ask where your order sets the exchange time, location, transportation responsibility, late-arrival rule, or make-up parenting time process. If the issue keeps happening, save the cited clause and compare it with your written exchange records. For more context, read the guides to pickup and dropoff rules and calm make-up time requests.

Need answers from your actual order?

Upload your document and ask a plain-English question. No account required.

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